Frequently Asked Questions
Everything you need to know about your DFYNE experience, from high-performance gear to global shipping.
How long does shipping take and can I track my order?
Standard shipping typically takes 3-7 business days depending on your location. Once your order is dispatched, you will receive a confirmation email containing a tracking link so you can follow your gear every step of the way.
What is your return policy for performance wear?
We offer a 30-day return policy on all items. Products must be unworn, unwashed, and in their original packaging with tags attached. Please note that for hygiene reasons, certain items like socks or underwear may be final sale.
How do I ensure I am ordering the correct size?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart. If you are between sizes, we suggest sizing up for a more comfortable fit or sizing down for a compressive, athletic fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay in select regions.
How should I care for my DFYNE apparel to maintain its quality?
To preserve the technical fabrics and elasticity, we recommend washing your gear inside out on a cold, gentle cycle. Avoid fabric softeners and bleach, and always hang dry instead of using a tumble dryer.
Do you ship internationally?
Yes, DFYNE ships to most countries worldwide. International shipping rates and delivery times vary by destination and will be calculated at checkout. Please be aware that local customs duties may apply.